When is customer service available?
A friendly representative is waiting to answer your questions.
We're available from 11 AM to 8 PM Indian Standard Time
Email us at
shop@adhvanindia.com.
OR
Give us a call if your question is time sensitive. You can reach us by phone at +91 93260 86936 / 98704 54000 (Available from 11 AM to 8 PM Indian Standard Time)
Do you charge for shipping?
All shipping will be charged on the weight of the parcel.
Where does Adhvan ship to?
We ship Worldwide.
Who does deliveries for us?
Our goods are delivered by world's leading logistics company such as B4 Express Logistics.
What is the estimated delivery time?
All orders are shipped within 3 working days of confirming your order, and it typically takes another 2 to 10 working days for the order to reach you based on your location
However, if a product is out of stock for some reason, our team gets in touch immediately and you can choose to cancel the order in that case, without any charges.
Typical Transit Time By Delivery Location:
Within Goa: 2 to 5 working days
Major Cities : 5 to 7 working days
Other cities : 7-12 working days
Please note: The delivery timelines above are an estimation only. Since we rely on our courier partners for delivery, this can vary due to factors that are outside our control.
Once your order has been shipped, you will receive an email notification with the courier and tracking details so that you can track your order online.
How do I track my order?
Since we take about 3 working days to dispatch your product, we request you to track your order after 3 working days of placing it.
An email is sent to you after the order is shipped. It contains the tracking number and details of the courier provider.
If you are having trouble reading the emails or if you haven't received any updates, please get in touch with our Customer Care Team.
Give us a call on Landline – +91 93260 86936 / 98704 54000 (Available from 11 AM to 8 PM) or email us at
shop@adhvanindia.comFor further information please read our
Shipping PolicyI have received a damaged product, what should I do?
If you have received a damaged product, you need to inform us at
shop@adhvanindia.com of the issue within 48 hours from the date of receipt of product.
Any communication received after 48 hours of delivery shall not qualify for return.
Returns or Exchanges of an unwanted or wrongly ordered product/s
How do I make payment?
You can place your orders through Credit Card, Debit Card and Net Banking. We accept Visa, MasterCard and American Express cards.
Please read our
Product & Payment PolicyCan I email my questions or concerns?
Email is the best way to contact us. Just send a message to
shop@adhvanindia.com, and we'll have an answer for you within 24 working hours.
For the fastest response, be sure to mention
"Adhvan" in the subject line and include your name, telephone number, address, and your order number in the message body.
Bulk Purchase Inquires:
Please contact us on
shop@adhvanindia.comFeedback:
Email us at
shop@adhvanindia.com. Please mention "FEEDBACK" in subject line.
Where do I send my returns?
Vikram Phadnis Clothing India Private Limited (Adhvan)House No. 04, Souta Vaddo,
Near Mustard Cafe, Assagao,
Bardez, Mapusa – 403507
Goa, India.
Mobile No: +91 93260 86936 / 98704 54000
Email:
shop@adhvanindia.com
